FAQs
Find answers to commonly asked questions about OPPi and its features.
With the free Pathfinder plan, you can ask a maximum of 10 questions per engagement session. There’s no limit with paid plans.
OPPi starts analysing data immediately, but that information only becomes meaningful once you’ve heard from a few respondents. You’ll be able to view an analytics report on your session once you’ve had seven responses.
Yes. All data in your free account will be upgraded to the premium account.
Yes, if you have a Trailblazer or Explorer plan. If you have a Pathfinder plan, you’ll need to upgrade to view the raw data.
Yes, you can do that. We’ll need to customise your package and for that you’ll need our Explorer plan. Contact us so we can explore what you need and quote you.
Lots! Stay up to date by following us on Facebook, X, Instagram and LinkedIn, or send any suggestions or feedback to hello@oppi.live.
Engagement Session FAQs
Want to explore your customers’ challenges? Gauge reaction to your new product? Find out how your people (or the general public) really feel about an issue? In OPPi, we do that via an engagement session, and you can choose any issue you like. While you can ask lots of individual questions in a session, it’s best to focus on a single issue so your results are laser focused. Watch a walkthrough of how to complete an engagement session.
No! You can use them if you like. But OPPi lets you ask far more open questions so you get real, nuanced answers.
Yes. Just ask
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Respondents need to complete the whole survey and then either enter their email address at the end of the session (on all plans) or disable emails and enable a “submit” button (only on Trailblazer and Explorer plans) in order for OPPi to capture their responses.
Where you choose the “submit” button option, OPPi will automatically enable CAPTCHA verification to prevent Sybil attacks, bots or undesirable participants from skewing the results of the poll.
If respondents leave a session without completing it, OPPi will record their responses and allow them to return later to pick up where they left off.
Where participants do not return to complete a session, you will not be able to re-engage them and invite them to vote on new statements contributed by other participants.
Respondents need to complete the whole survey and then either enter their email address at the end of the session (on all plans) or disable emails and enable a “submit” button (only on Trailblazer and Explorer plans) in order for OPPi to capture their responses.
Where you choose the “submit” button option, OPPi will automatically enable CAPTCHA verification to prevent Sybil attacks, bots or undesirable participants from skewing the results of the poll.
If respondents leave a session without completing it, OPPi will record their responses and allow them to return later to pick up where they left off.
Where participants do not return to complete a session, you will not be able to re-engage them and invite them to vote on new statements contributed by other participants.
Once you have an account, you’ll need:
1. An issue that matters to you
2. Participants
3. Channels or ways to market the poll and keep the conversation alive
Find more ideas for crafting a good engagement session.
No. We don’t have a panel audience and, because we don’t retain the personal information of participants beyond 30 days, we couldn’t create one even if we wanted to.However, we can give you advice in putting your engagement session panel together, we can offer customised solutions through our Explorer plan, and we can connect you with our OPPi partners if you need help. Just ask
It’s entirely your choice, but we’re big believers in ‘How Might We…’ questions because they really encourage people to think.
Explore how to create the perfect How Might We… question
It’s entirely your choice, but we’re big believers in ‘How Might We…’ questions because they really encourage people to think.
Explore how to create the perfect How Might We… question
Analysis FAQs
FAQs
Find answers to commonly asked questions about OPPi and its features.
Lots! You’ll see:
1. Your headline stats: the number of participants, the number of comments, votes and more.
2. Your opinion groups, segmented into areas of agreement, dissent and undecided.
3. A demographic breakdown, a ‘so what’ chart to distil insights, and the ability to analyse
4. Every single response from any angle.
OPPi uses an AI-powered decision matrix to find rich insights in the noise. Once its machine learning algorithms have done their thing, it uses the patterns it spots to identify opinion tribes and present their thoughts in a simple, clutter-free way.
Find out more about how OPPi’s decision matrix works.
Common ground statements are statements with a high percentage of consensus among participants in any engagement session.
Divisive statements are statements that divide a group of participants and may not exhibit a clear majority view.
Acknowledge statements are statements that do not have the level of consensus to become ‘common ground’ but which are significant minority views.
No. OPPi will analyze all responses from participants and determine the number of opinion groups from the various sets of behaviors and characteristics present in each poll.
Each opinion group exhibits a certain set of unique behaviors and characteristics. You can explore these by scrolling through the statements associated with the particular opinion group and by filtering and cross-referencing responses with each question.
OPPI combines quantitative and qualitative methods with advanced statistical techniques that help leaders identify fault lines and common ground. OPPI deploys machine learning methods to learn patterns from respondents in real-time. It can identify opinion tribes based on respondents’ views and visualise correlations between respondents.
Through these methods, OPPi identifies areas of division and commonality and reveals the full landscape of opinions made by respondents. Using AI, OPPi identifies and clusters tribes based on the similarities and differences in responses and the statements that define each group.
The logic is that for every three statements, there will be one MCQ displayed. We determined this logic through our user testing and through feedback that told us such an order allows for participants to answer MCQs freely and honestly. This order also allows organizers to carefully curate the statements and trigger participants' thinking in giving their opinions.
OPPi calculates the level of consensus in each statement using a Consensus Factor score. The scale below shows how we categorise common ground, divided and acknowledge statements.
